I received a comment from Hummie (and thank you so very much) that moving is too much work. Oh you're not kidding! My cable company is driving me absolutely insane. First of all it took 3 attempts to get someone to properly transfer my service. For purposes of telling the story I'll make up apartment numbers (even I'm not dumb enough to give out my real one). Let's say my new apartment number is 345Z and my old one was 354Y. Now the first time the cable tech came out he want to my old apartment, 354Y. Instead of being told he went to the wrong address my appointment kept get pushed off and rescheduled with no explanation. After pitching a fit and threatening to go elsewhere (this after a week of phone calls) I got an appointment for the next day.
Now I'm sitting in work and get a call on my cell phone that the tech is knocking at my door and no one is home. Impossible I say because I just spoke to my daughter who is sitting at home waiting. Well they idiots sent the tech to 345Y, which just happens to be where my son John lived up until 6 months ago. This is important to remember as it plays a critical role here that is going to send me over the edge.
I tell the tech he's at the wrong apartment and go up to the second floor to 345Z. Okay now my service is finally on but I'm still po'd and need to call the sales rep back I talked to. The competition is offering a 1 year deal for Digital Cable, Internet and Telepone (with 5 calling features) for $99.00 a month. Well, silly me I think all is settled and I just have to call back now and get a better deal with my company.
WRONG! My son just called me and his poor fiance is having a fit. My son just received MY cable bill at his address; which by the way is in another town!!! I can't call the cable company, they're offices are closed at 5 p.m. Sooo... I sent them a nice little e-mail. I didn't use any obscenties (although I would have loved to) although I did ask where their staff came from and what schools they went to. I would really like this information so that when my 17-month old granddaughter is ready to attend to school I can make sure she NEVER sets foot in one them. I explained what has happened and that I want the situation remedied IMMEDIATELY. We'll see if I really get a phone call tomorrow.
You want to know the really sad part... the electric company did the same mistakes except for the billing address. It took a full 2 weeks before I finally had the gas turned on for my stove. Let me tell you, I don't mind using the microwave once in a while but I got sick and tired of it real quick. I had electric but needed someone to come in for the gas range.
Now, I have moved many, many times. Mostly as a young girl as growing up very poor we moved quite a bit (in the 5th grade I went to 3 different schools). By the time I was in my early 30's I had moved 33 times! I've only moved twice since my 30's and well you can tell why, I hate it. I have never ever been through something like this.
Oh it's not been a good day. But, my daughter finally found work and started today so it's not all bad. It's a McDonald's at not much but it's something for while she gets her GED. I told her I'm going to go there and take her picture so I can scap it with the title "Want fries with that?" LOL Fortunately she knows I'm laughing with her not at her. I did my time years ago working for Dunkin' Donuts and putting up with "Time to make the donuts!" Well, if anything at least I can get a funny picture to scrap. As my Gram used to say when she would start getting aggravated, "Laugh, mother, laugh." I can either laugh or go crazy... hmmm should I say crazier? LOL. I think I'll go find something funny and laugh.
Wednesday, September 5, 2007
My Cable Company IS A NIGHTMARE!
Posted by
Anne
at
5:58 PM
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1 comment:
Oh my! I say all the time, "why does life have to be so hard!" I just sit here and other people cause me problems that I have to fix! Now, if I had caused the problem it would be different.
Sigh. I've had one of those days today, but God will get me through and tomorrow will be a better day.
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